FREQUENTLY ASKED QUESTIONS

Here you find answers to most of the frequently asked questions. If there are any further questions that require clarification – Please feel free to contact us, we are more than happy to assist you.

PAYMENT QUESTIONS

What are your payment methods?

We prefer to use Paypal – a secure online payment gateway, that allows you to be in control. We also accept all major credit cards as well as check payments.

Are there any additional costs to pay by credit card?

NO, there are no additional costs and you won’t be charged anything extra.

Is there a contract?

NO. There is no contract and all payments are one time only. We do provide an optional monthly maintenance service to assist with any updates to your website content, adding any specials like coupons, promotions etc for one affordable monthly price. Please talk to us if you are interested with our monthly maintenance service, we are happy to help you with that.

WEBSITE DESIGN QUESTIONS

How long does it take to build my website?

After we gathered all detailed information from you about your business, collected photos you would like to include on your new website, most websites can be completed in 5 to 7 days.

What if I need to make changes to my Website?

As a full-service website solutions provider, we design, implement, and update your website, all for one affordable monthly price. Website updates and maintenance are included in your monthly fee (add-on service). Simply email us details about the information you want to change on your website and we will make those changes for you. Please talk to us if you are interested with our monthly maintenance service, we are happy to help you with that.

Who owns my Website?

Your website belongs to you. We only help with building your website and host it at your preferred web hosting provider for your domain name. If you wish, We buy the domain name on your behalf and provide the hosting as well as handle regular updates to your website at an affordable monthly price. Please talk to us if you are interested with our monthly maintenance service, we are happy to help you with that.

What if i’m not happy with the service?

We offer unlimited edits so that we can assure you will be happy, however in the unlikely event this is not the case we offer a full refund.

Are these websites mobile friendly?

Yes — Our websites are built to Google’s mobile friendly standards and will look great on any device – smartphone, tablet, laptop or desktop computer.

Do you provide hosting and maintenance?

YES. We do provide an optional monthly maintenance service that includes Website Hosting and take care of any updates to your website content, adding any specials like coupons, promotions etc for one affordable monthly price. Please talk to us if you are interested with our monthly maintenance service, we are happy to help you with that.

I have a Google / Facebook Page. Do I really need a website?

It is a really good idea that all businesses should have a Google and Facebook page. We would encourage you to do that. However at Rikes Web Marketing Services we believe that having your own business website gives a lot more credibility to your business. All established businesses have their own website and you should have as well. The Google or Facebook page and the website should work hand in hand with each other. You should also deploy the other Social Networks such as LinkedIn and Twitter.

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ABOUT US

Rikes Web Marketing Services, based in Pineville - NC is a small team of marketing consultants specializes in local SEO, responsive website design and marketing videos for startups and small business. Since 2012, we are providing offline consulting services to small business owners to attract more customers using online marketing strategies and skyrocket their leads to maximize profits.

CONTACT US

206 College St, Suite 693

Pineville, NC 28134

info[at]rikeswebmarketing[dot]com

(866) 664-9696

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